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FAQs

How Can We Assist?

 

What are your treats made of?

All of our treats and snacks are 100% natural. They come from animals and are UK sourced. They have individual benefits such as: promoting healthy joints, as well as teeth and gums. Our treats are free from grain, wheat and additives.

What types of dogs are your treats suitable for?

Our treats are suitable for all types of dogs. We have a special puppy box for the younger doggies, and many of our treats are great for those with sensitive tummies. If you're unsure what treats are best for your dog, we're happy to help.

What is the subscription deal?

You can subscribe to any of our boxes and save 10% on your monthly payment. Your box will be delivered around the same time each month and you can cancel your subscription at any time.

Is your packaging recyclable?

We strive to use recyclable packaging as much as possible, in an effort to help our planet and environment.

What are the payment options?

We accept al major debit and credit cards. as well as PayPal.

What is your shipping policy?

We currently only ship to the UK. Shipping is 3-5 working days and is between £2.00 to £4.50 depending on the weight of your items. Should you have trouble with your delivery, please do not hesitate to contact us.

What is your return policy?

We have a 7 day return policy. To be eligible for a return, your delivery must be in the same condition that you received it, unused and in the original packaging. You’ll also need the receipt. You can email us if you'd like to return your items.

How can I contact you?

You can contact us using the button below or the tab at the top of the screen. You can email us with all general enquiries or queries you may have.

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